4. Collective heating
Problem
How to sell less energy but still guarantee comfort in an old building?
Solution
By selling a service (interior temperature guaranteed within a range agreed by contract) based on the energy supply of variable nature, by financing the isolation and the temperature control equipment.
Results
By doing this, the provider has replaced a short-term contract in a very competitive market by a long-term contract with a strong competitive advantage: comfort and price stability guaranteed
This case is another success. It does not concern an industrial good but a service activity.
Key points
This case demonstrates that service activities may also successfully apply functional service economics and reach out to the general public, although this case concerns a contract with a joint tenancy social landlord.
It also and especially demonstrates that dematerialization enable to long-term cost control, and that this control offers a competitive advantage.
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